Frequently Asked Questions - Billing

An "E" next to your current reading means that it is an estimated bill. If you do receive an estimated bill please call the MATR office so that we can correct it with an actual reading bill.

 As a convenience to customers of MATR, our personnel perform external dye testing in lieu of a plumber. The current charge is $55. All requests should be in writing and mailed to the MATR office. Please remember to include a return address or fax number to receive your results.

MATR does include a service charge based on the size of the water meter. It is included in the charges shown on the front of the bill. A breakdown of charges can be found on the back of your bill.

All bills are due on the 25th of the month.

Residential bills are mailed quarterly. Call the office to find out what months you receive bills. Commercial customers are billed monthly.

 

For questions or to report problems: 412-923-2411